Be Kind to AI – even at a cost? #MakeRobotFriend

Sam Altman recently refreshed a debate in AI etiquette. He acknowledged that adding niceties to your prompts, while well intentioned, do add to processing cost. Is it worth it? The consensus (even from Altman himself) generally seems to be that, yes, we should be nice to our AI companions.

Whether AI is accelerating us towards an inevitable energy crisis is yet to be seen, but a few “pleases” and “thank-yous” won’t tip the scale.  As with humans, politeness might get you farther on the first try, leading to fewer prompts and ultimately less energy.

New York Times discusses both sides in Saying ‘Thank You’ to ChatGPT Is Costly. But Maybe It’s Worth the Price.:

“While it is true that an A.I. has no feelings, my concern is that any sort of nastiness that starts to fill our interactions will not end well,” he [screenwriter Scott Z. Burns] said.

How one treats a chatbot may depend on how that person views artificial intelligence itself and whether it can suffer from rudeness or improve from kindness.

But there’s another reason to be kind. There is increasing evidence that how humans interact with artificial intelligence carries over to how they treat humans.

From Microsoft – Why Using a Polite Tone with AI Matters

It should, says Microsoft’s Kurtis Beavers, a director on the design team for Microsoft Copilot. It’s not that your AI chatbot feels appreciative when you say please and thank you. But using basic etiquette when interacting with AI, Beavers tells WorkLab, helps generate respectful, collaborative outputs

From Forbes Why You Should Be Polite To ChatGPT And Other AIs

Most compellingly, when researchers tested different levels of politeness across tasks like summarization and language understanding benchmarks, they discovered that more polite prompts consistently outperformed rude ones, with some models showing up to a 30% drop in performance with impolite prompts. The research also revealed that different AI models respond to politeness in culturally nuanced ways, suggesting that just as with human interactions, cultural context matters in how we communicate with AI.

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