AI Helps Train Volunteers Supporting LGBTQ Youth in Crisis

Google.org Fellows and The Trevor Project have created a simulator that gives volunteers role-play opportunities, via Google The Keyword:

The Trevor Project’s LGBTQ+ youth crisis support resources and technology using AI and machine learning. Most recently, Trevor and a team of Fellows built the Crisis Contact Simulator (CCS), a counselor training tool that uses AI to simulate conversations with LGBTQ youth in crisis. The simulator lets volunteer trainees practice realistic conversations with youth personas, equipping them with the skills needed to provide critical care

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